We ask that you read our websites’ privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Our websites’ privacy policy is divided into the following sections:
Who we are
The websites are operated by Jarrett & Co Limited trading as MyChildCentre. We are a trusted online booking system that efficiently manages school services (dinners, clubs, trips & parents’ evening), and clubs and wraparound care providers.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our websites
This privacy policy relates to your use of our websites: https://www.MyChildCentre.co.uk/; and for each organisation a website based on the following URL platforms https://[organisationname].MyChildCentre.co.uk or https://parentportal. [organisation name].[co.uk]/[org]/[com] only (as applicable).
Throughout our websites we may link to other websites owned and operated by certain trusted third parties e.g. to make payments via Stripe, Inc. and to keep up-to-date with our social media. These other third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
Our collection and use of your personal information
We collect personal information about you when you access our websites, register with us, contact us, send us feedback, book childcare services via our websites, post material to our websites and compete customer surveys or participate in competitions via our websites.
We collect this personal information from you either directly, such as when you register with us, contact us or book childcare services via our websites or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
We also collect personal information about you from other sources including third-party logins (e.g. register or log-in with Google, Microsoft, Facebook). If you choose to register through a third-party log-in provider, we pull the data from the relevant source. The personal information we collect about you depends on the particular activities carried out through our websites. Such information includes:
We use this personal information to:
Our websites are not intended for use by children under the age of 13.
Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
Further information
The personal information we collect, when and how we use it
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
When is information is collected - When you register with us
What information we ask for - Contact details: your name, gender, ethnicity, email address, address, telephone number, credit or debit card information, and information relating to your child(ren) or child(ren) you care for including but not limited to their name, date of birth, gender, ethnicity, parental authority, address, school, picture, medical conditions, food allergies, religious needs, disabilities and special educational needs, behavioural information and attendance.
How and why we use your information - We ask for this to:
- to create and manage your account with us
- to communicate with you about your account
- to allow the school, childcare centre, facility or club you are registered with to provide the best level of care to your child(ren) or child(ren) your care
- so that the school, childcare centre, facility or club you are registered with can ensure safeguarding arrangements are in place.
We rely on contract, legal obligation and legitimate interests as the lawful bases for collecting and using the personal information.
Our legitimate interests are making sure we can keep in touch with you and provide the details to the relevant school, childcare centre, facility or club.
We will keep this information until:
- for a maximum of one year after your schools or childcare provider close their account with us
When is information is collected - Contact forms including but not limited to enquiries, complaints and registration forms
What information we ask for - Your name, email address, telephone number
How and why we use your information:
- to be able to respond accordingly
- to answer general queries
- to communicate with you about your account
- to monitor our sales and marketing efforts to report on investment
We rely on contract, legal obligation and legitimate interests as the lawful bases for collecting and using the personal information.
Our legitimate interests are making sure we can keep in touch with you and respond as appropriate to the contact form.
We will keep this information until:
- for a year after you close your account with us
- for a year after we close your account
When is information collected?
Who we share your personal information with
We routinely share relevant personal data with Stripe, Inc. who deal with our website financial transactions and the relevant childcare centre, facility or clubs listed on our websites who provide childcare services.
This data sharing enables us to process payments you make via our website.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
Transfer of your information out of the EEA
Sometimes it is necessary for us to share your personal information outside the European Economic Area (EEA), eg:
These transfers are subject to special rules under European and UK data protection law.
We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission or under an approved certification mechanism under GDPR.
Cookies and similar technologies
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies (and other similar tracking technologies such as (insert details, e.g. web beacons, action tags, single-pixel gifs) on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For further information on our use of cookies, please see our https://www.MyChildCentre.co.uk/privacy).
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
Marketing
We would like to send you information about products and services, competitions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you complete our online registration form for the first time.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
– contacting us (see ‘How to contact us’ below)
– using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
– updating your marketing preferences on your account.
It may take up to 2 working days for this to take place.
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to our websites’ privacy policy
Our websites’ privacy policy was published on 24/05/2023.
We may change our websites’ privacy policy from time to time, when we do we will inform you via a prompt to acknowledge the new T&Cs and Privacy Policy on our website and notification to the school, childcare centre, facility or club you are registered with
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an email to info@MyChildCentre.co.uk